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StarTrac® FAQs | |
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If
PTCL or mobile networks shut down for any reason, would
StarTrac® still work? |
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Yes.
Because of the system’s independence from these networks,
the RTRs and SATs use their own proprietary signalling
system to keep track of vehicles at all times. |
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What
if there is a major WAPDA/KESC breakdown? |
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Since each component of our system is independently powered by our own battery banks, which can be recharged and replaced at will, a breakdown will not effect the system. |
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Can
the system ever be overloaded and therefore my vehicle
stolen and not recovered? |
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No.
Because of its flexible design and architecture, StarTrac®’s
state of the art software system and infrastructure
supports an unlimited number of vehicles. |
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Can
human error in the system cause thieves to evade the system
security? |
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No,
the system is fully automated and secure and cannot
be penetrated with an unauthorized code much like it
is done in tele-banking |
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Can
thieves find the VLU in the vehicle and isolate or dislodge
it or can the installers help remove the VLU from the
vehicle? |
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No,
the VLU can be hidden in over a 100 places in your vehicle
including the hot sections of the car like the engine.
Once installed, any effort to dislodge or remove it
would trigger off the alarm unless the authorization
code is provided with due authority prior to removing
the VLU. |
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When
does the VLU get activated? |
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Automatically,
when tampered with or through remote activation |
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Does
my car ignition switch need to be on for StarTrac® to
work? |
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No.
Within the coverage area the vehicle is constantly monitored
whether switched on or off |
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What
should I do if I am involved in a road accident? |
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In
case of an accident, your alarm would likely be set
off alerting the control centre. You can still push
the panic button and your StarTrac® staff will reach
you through phone or the Mobile Trackers will be with
you within minutes |
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What
happens if I sell my vehicle? Can I transfer my system
to the new vehicle? |
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Yes.
The VLU can be transferred / installed in the new vehicle
by appointment |
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Is
StarTrac® compatible with my existing alarm system? |
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Yes.
It can be completely integrated with your current system,
which will work in addition to the StarTrac® system. |
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Do
I get insurance rebate if I have StarTrac® installed? |
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Yes.
In fact Pakistan Insurance Corporation has advised all
insurance companies to offer a discount of up to 40%
if the system is installed in the vehicle. |
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How
do I get the StarTrac® system? |
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Please
contact your nearest Star Dealer for details or call
111-111-212 to learn more about our easy to install
system. |
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